| Issue ID | 1073891 |
| Internal NHTSA # | 10596661 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL320 |
| Model Year | 2008 |
| File date | 24/05/14 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I was parked in a parking lot getting into the car and the passenger side adaptive head rest released. This is designed to prevent whiplash but depending on the force it released at (it's mechanical not an airbag) it could cause injury. The vehicle smelled as if an electrical component had melted. I took it to the dealer where i was told there was a short in the wiring in the front seat that triggered the malfunction. The seat has to be removed and the head rest has to be replaced at a cost of $1980. The seat is a 10 way power seat but it should be designed to move without shorting the electronics. Had this gone off while underway with a passenger resting their head against the seat it could have caused injury. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DULUTH, MN |
| VIN pattern | 4JGBF22E78AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |